Privacy Policy

1. Who We Are

Sheger LLC is a Delaware limited liability company located at 8 THE GREEN, DOVEN, DE, USA, 19901

2. Where This Privacy Policy Applies

This Privacy Policy applies to websites, apps, events and other services we operate under the Sheger brand. Whether you're searching for your soulmate, joining us at one of our events, or using any of our other awesome services, this Policy has got you covered. For simplicity, we just refer to all of these as our “service” in this Privacy Policy. If for some reason, one of our services requires its own separate privacy policy, then that policy will be made available to you and that policy -- not this privacy policy -- will apply.

3. Data We Collect

It goes without saying, we cannot help you develop meaningful connections without you providing some information about yourself, like basic profile details and the types of people you’d like to meet. Using our service also generates some information, such as when you logged in and how you used the service. We may also collect data from third parties, like when you access the service through an account you have on another platform (e.g., Facebook, Google or Apple) or when you upload information from your account on another platform to complete your profile. If you're interested in all the details, be sure to check out the below.
Account Data: When you create an account, you give us basic information for your account to be set up such as your phone number, email address, and date of birth.
Profile Data: When you complete your profile, you share additional details about you, such as your gender, interests, preferences, approximate location, etc. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation, sexual life, health, or political beliefs. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy.
Content: When you use our service, you may post photos, videos, audio, text and other types of content, such as your chats with other members.
Purchase Data: you make a purchase, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). The exact data depends on the payment method you choose. When you pay directly with us (rather than through a platform such as iOS or Android), you provide your debit or credit card number or other financial info.
Marketing, Survey and Research Data: We sometimes run (i) surveys, focus groups, or market studies for research purposes and (ii) promotions, events or contests for marketing purposes. When you choose to participate, you give us information to process your entry and participation, as well as your responses to our questions and your feedback.
Third-Party Data: When you choose to share with us information about other people (for example, if you use the contact details of someone you know for a given feature or if you submit a query or report involving a member), we process this data on your behalf to complete your request. For more information on the Friends of Friends feature see here, and you can learn more about how Sheger processes the information of non-members here.
Customer Support Data: When you contact us, you provide us with information that may be necessary to help address your inquiry. Other people may also submit queries or reports involving you. Finally, our moderation tools and teams can collect additional data as part of their investigations. Where legally allowed, we can also receive information about suspected or convicted bad actors from third parties as part of our efforts to ensure our members’ safety and security.
Social Media Data: You may decide to share data with us through your accounts on other platforms (e.g., Facebook, Instagram, Spotify, Apple), for instance if you decide to create and log into your account via these platforms or if you decide to upload data such as photos or playlists onto our service from these platforms.
Usage Data: Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you’ve been using, actions taken, information shown to you, referring webpages, ads you interacted with) and how you interact with others (e.g., searching, matching, communicating). We may also receive data related to interactions you had with our ads on third party’s websites or apps.
Technical Data: Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes, advertising IDs and identifiers associated with cookies or other technologies that may uniquely identify a device or browser. For more information about cookies, see our Cookie Policy.
Geolocation Data: If you give us permission, we can collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you.
Face Geometry Data: You may choose to participate in certain of our features like Photo Verification, or Photo and ID Verification, that involve the collection of face geometry data, which may be considered biometric data in some jurisdictions. Learn more about our verification feature and how we process your face geometry data.

4. Privacy Policy Changes

This policy may change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up to date. We will notify you before material changes take effect so that you have time to review the changes.

5. Account Deletion

You have the right to delete your account at any time. When you choose to delete your account, we will remove your profile, including all content you have uploaded, such as photos, videos, and messages, from our platform. Please note that some information may be retained for a certain period as required by law or for legitimate business purposes, such as resolving disputes or enforcing our terms. To delete your account, you can follow the instructions provided in the app or contact our customer support team at Support@shegerdating.com.

6. How to Contact Us

If you have questions about this Privacy Policy, you have different options below:

8 THE GREEN, DOVEN, DE, USA, 19901 – SHEGER LLC

Email: Support@shegerdating.com